Cancellation Policy

If you wish to cancel the order, Please get in touch with us at our Customer Care email - care@highsparksilver.com or Whatsapp us on +91-9145000110 as soon as possible with your order number. As long as your order has not been processed, we can cancel it and refund your amount.

 

If your order has been dispatched then:

In case of COD orders, you may choose not to accept the delivery of the product and it will be returned to us.

In case of prepaid orders, you need to take delivery of the product and then return the product to us and we will refund your money.

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NOTE:

 

Products with any kind of customization (Like engraving etc ) needs to be cancelled within 6 hours of placing the order, otherwise they can not be cancelled.