Discount and Order Review Policy

🔐 Discount Integrity & System Limitations
We aim to offer fair and valuable discounts to all customers. Our system follows structured conditions to prevent misuse. However, due to occasional technical issues or glitches, unintended discount combinations may sometimes be applied to orders.

🔍 Order Review & Cancellation
All orders are subject to review. If we find that discount combinations were applied that bypass intended conditions—whether due to system error or misuse—the order may be modified or cancelled. This measure ensures fairness and is not a judgment on the customer.

📉 Impact on Promotions & Brand Sustainability
As a small and growing brand, we must enforce consistent policies. Orders that exploit discounts using very low-value items or other unintended methods may be cancelled or adjusted to protect the value we offer to all customers.

💵 Refund Assurance
If your order is cancelled under this policy and payment has already been made, a full refund will be issued promptly. Our goal is to make the process transparent and stress-free for you.

🙌 Community Support & Alignment
We truly appreciate your patience and understanding. Your support helps us refine our systems and continue offering honest and thoughtful experiences to our customers.

📩 Support & Assistance
If you believe your order was cancelled in error, or if you'd like help selecting products with the best available offers, feel free to reach out. Our team is always happy to assist and recommend options tailored to you.

🚫 Misuse of Discounts & Pricing Glitches
We take the misuse of discounts very seriously. In rare cases of pricing anomalies, discount stacking, or system errors that result in excessive or unintended discounts, HighSpark reserves the full right to cancel or modify such orders at our discretion.

This includes situations where:

• Orders cause financial loss to the brand
• The discount usage conflicts with the intended structure
• The fulfillment of the order becomes unsustainable

We ensure all impacted orders are treated fairly and that refunds (if applicable) are processed promptly.